Returns & Exchanges
**SALE ITEMS ARE FINAL SALE**
Returns/exchanges will be accepted within 7 days of receiving your order. All returns /exchanges must be in original condition, packaging and be unworn and unwashed.
Exchanges are handled based on existing inventory availability—if items are not available, refunds will be issued.
Customers are responsible for return shipping costs.
For your security, we recommend returning your purchase with an insured carrier and retain a receipt. Beyond Rubies is not responsible for items lost or damaged in transit.
An envelope with a return form should have been inside your package - please just fill that out and mail it back with your item within 7 days of receiving your item! Be sure to include your name, email address, original order number and address with your return!
Contact us at firstname.lastname@example.org with any other questions.
Refunds are processed within 2-3 business days after we receive your item(s) and will be credited back the same way payment was issued.