Returns & Exchanges
**SALE ITEMS ARE FINAL SALE**
Returns/exchanges will be accepted within 7 days of receiving your order. All returns /exchanges must be in original condition, packaging and be unworn and unwashed.
Exchanges are handled based on existing inventory availability—if items are not available, refunds will be issued.
Customers are responsible for return shipping costs.
For your security, we recommend returning your purchase with an insured carrier and retain a receipt. Beyond Rubies is not responsible for items lost or damaged in transit.
Refunds are processed within 2-3 business days after we receive your item(s) and will be credited back the same way payment was issued.
Contact us at firstname.lastname@example.org with any other questions.
ALL RETURNS/EXCHANGES MUST INCLUDE THE FOLLOWING:
- Original order number
- Reason for return
- Shipping Address
*A return form template is below, if desired. Just highlight the form & 'print selection' to use it.